For Parents

Reservations

Please drop your children off between 9am and 9:30am. After 9:30am, your reservation will not be guaranteed and may be forfeit.


Our Cancellation Policy

Once you receive a confirmation email for your reservation, you must cancel at least 72 hours in advance to receive a full refund. To cancel a reservation, please email jkoehler@hermitageclub.com. Cancelations made less than 72 hours (3 days) in advance will not receive a refund. No shows and forfeited reservations will not receive a refund.


Drop off/Pick up Policy

A parent or legal guardian will be required to fill out a childcare registration form with emergency and medical information.

Pick up time is no later 4pm. There is a fee of $1/minute per child for picking up after these designated times. Only individuals indicated on our registration form with proof of identification may pick-up children.


General Center Policies

Our childcare is a nut free facility.

Snacks are provided at 9:30am and 2:30pm. Lunch is provided at 12pm. If your child has severe food allergies or dietary restrictions/special needs please call/email jkoehler@hermitageclub.com or 802-464-4334 72 hours prior to your reservation to make sure we can accommodate your needs.

Please provide diapers, wipes, a change of clothing, and any special foods required by your child. Children over 1 year of age should have appropriate clothes for outdoor activities (including light layers and rain gear).

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Safe Practices

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  • We have dedicated, friendly caregivers who are trained in child development, early-childhood education or a related field.
  • We conduct employee background checks and reference checks to ensure trustworthy staff and passionate teachers provide the best care and education for your child.
  • Our staff and teachers are trained in first aid and CPR. Our director is a Red Cross certified lifeguard and is present any time children are swimming.
  • We assess every child’s health by talking with parents and monitoring for symptoms during the course of each child’s day with us; we increase assessment during flu season.
  • We notify parents when a child does not feel well to help prevent an illness from spreading.
  • We ask for the parents to pick-up their child if illness includes: fever, rash, diarrhea, vomiting. Exceptions will be made at the discretion of the director with a physician’s note. Children must be fever free without medication for 24 hours prior to coming to our program.
  • We clean our center each day with a state regulated bleach to water solution.
  • Cleaning supplies are locked safely out of reach of children.
  • We sanitize toys throughout the day to help prevent the spread of germs.
  • We encourage children to wash their hands throughout the day by singing songs and teaching lessons about health and hygiene.
  • Diapering is conducted in an area separate from children’s play areas.
  • We are serious about training for emergency safety situations, and practice monthly.
  • We have an emergency evacuation plan and regularly test and train so our staff are ready.
  • All perishable food is refrigerated.
  • We welcome breastfeeding mothers, and follow best practice for handling breast milk.
  • We are a “nut-free” program.
  • The childcare Director and Assistant Director are trained are trained in first aid and CPR for children and infants. All childcare workers follow a written response protocol for handling emergency situations.
  • The potential for accidents does exist. We investigate, document, and report all accidents.

* As per state regulations, we do not permit blankets, loveys, toys, pillows, bottles, or other loose items in cribs. Sleep sacks and pacifiers are permitted.

** We do not administer or hold any medication for children, except life saving medication (epi pens, benedryl).